Terms of Service

Clear, fair terms that govern the use of CampusEye services and protect all parties involved.

Last Updated: November 7, 2024 | Effective Date: November 7, 2024

Agreement Overview

These Terms of Service ("Terms") govern your use of CampusEye's campus management platform and related services. By using our services, you enter into a legally binding agreement with CampusEye, Inc.

We've designed these terms to be as clear and straightforward as possible while ensuring they adequately protect both CampusEye and our users. These terms work in conjunction with our Privacy Policy and any additional agreements your institution may have with us.

Please read these terms carefully. If you have questions about any provision, our legal team is available to provide clarification.

Our Approach to Terms

The principles that guide our service agreements

Fair and transparent terms for all users

Clear guidelines for acceptable use

Protection of intellectual property rights

Reasonable limitation of liability

Compliance with educational regulations

Regular updates with user notification

Acceptance of Terms

  • By accessing or using CampusEye services, you agree to be bound by these Terms of Service
  • These terms apply to all users, including students, faculty, staff, and administrators
  • If you disagree with any part of these terms, you may not access or use our services
  • Your institution's agreement with CampusEye may include additional terms that also apply
  • Continued use of our services constitutes acceptance of any updates to these terms

Service Description

  • CampusEye provides integrated campus management and safety solutions
  • Services include emergency management, hostel management, analytics, and hardware integration
  • Features may vary based on your institution's subscription and configuration
  • We reserve the right to modify, suspend, or discontinue services with reasonable notice
  • Service availability may be subject to maintenance windows and technical limitations

User Responsibilities

  • Provide accurate and complete information when using our services
  • Maintain the confidentiality of your account credentials
  • Use services only for lawful purposes and in accordance with institutional policies
  • Report any security vulnerabilities or unauthorized access immediately
  • Respect the privacy and rights of other users on the platform

Prohibited Uses

  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Using our services to transmit malicious code, spam, or harmful content
  • Interfering with or disrupting the integrity or performance of our services
  • Violating any applicable laws, regulations, or institutional policies
  • Reverse engineering, decompiling, or attempting to extract source code

Intellectual Property

  • CampusEye retains all rights to our software, trademarks, and proprietary technology
  • You retain ownership of data you input into our systems, subject to our Privacy Policy
  • You grant us a license to use your data solely to provide and improve our services
  • Third-party content and integrations are subject to their respective terms and licenses
  • Any feedback or suggestions you provide may be used by CampusEye without compensation

Limitation of Liability

  • CampusEye provides services 'as is' without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for services in the preceding 12 months
  • We do not guarantee uninterrupted or error-free service operation
  • Users are responsible for maintaining appropriate data backups and security measures

Additional Terms

Termination

  • • Either party may terminate with 30 days written notice
  • • Immediate termination for material breach
  • • Data export assistance during transition period
  • • Survival of certain provisions post-termination

Governing Law

  • • Governed by laws of California, USA
  • • Disputes resolved through binding arbitration
  • • Venue in San Francisco County
  • • Compliance with applicable education laws

Service Level

  • • 99.9% uptime commitment
  • • 24/7 technical support availability
  • • Regular maintenance windows
  • • Performance monitoring and reporting

Updates & Changes

  • • 30-day notice for material changes
  • • Email notification to administrators
  • • Right to terminate if changes unacceptable
  • • Version history maintained

Questions About These Terms?

Our legal team is available to clarify any provisions or discuss specific requirements.

Legal Department

Email: legal@campuseye.com

Phone: +1 (555) 123-4567

Response Time: Within 2 business days

Business Address

CampusEye, Inc.

123 Innovation Drive

San Francisco, CA 94105

United States

For institutional agreements and custom terms, please contact our Business Development team.

Terms Acknowledgment

By continuing to use CampusEye services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Important: These terms may be updated from time to time. We'll notify you of material changes and provide the opportunity to review before they take effect.